Some of the items in your order may not be stocked up in our warehouse and take some time to be ready for shipment. If you want to receive part of your order first, feel free to write in to us and our customer support team will be able to arrange for you. Kindly note that for every delivery. To help you save on your delivery charges, we consolidate your items and only deliver it to you when all the items are ready in our warehouse. If you want to receive some items first, please send us an email with your order number, the items you would like to receive first, and your preferred delivery date. Please note that extra delivery charges will be applicable.
Returns are processed within 5-7 business days after your item(s) are delivered to our Distribution Center. Depending on the shipping method and carrier that was selected to return, your return package may take several days to reach us. Please hold on to your return tracking number for your records. Once your return has been processed, you will be issued store credit which will be sent to the email used to purchase your order. During holidays and times of high volume, returns are subject to delays.
No worries! Prices stated are inclusive of GST, we will not charge any additional taxes .
Yes we do deliver on Saturdays, between 10am to 3pm (Sundays are family time!) Do note that there is an extra charge of 10 for Saturday delivery. We also deliver in the evenings, between 6:00pm to 9:00pm, with an extra charge of 10.
